As we deploy more and more Breezies, configuring and managing the customisations to make them senior friendly was starting to slow us down. We started planning a new way of configuring and managing Breezies that would allow us to deploy and update tablets much faster and with considerably less steps.
The main goals for our Enterprise Mobility Management (EMM) platform were:
- Simple and automatic Breezie configuration
- Remote updates and the ability for organisations to manage thousands of Breezies without having to log in to each tablet
- Enable Single Sign On (SSO) to an organisation’s systems for a seamless user experience
- Make it easy for Breezie to add our own new features and bring in services from best in class providers
We worked with Google to become an Android EMM Partner which allowed us to take control of any Android device at its setup screen by entering a Breezie email address or AFW code. Google then automatically installs and runs our DPC (Device Policy Controler) app. Our DPC then connects the tablet to our backend and configures it to be a personalized Breezie. This involves replacing the start screen app and applying settings that make the Breezie easy to use. The DPC then automatically installs a set of curated and personal groups of apps and bookmarks configured for the user by their organisation. So when the end user switches the tablet on they are greeted by name with a fully configured Breezie with their email, contacts, content, curated and personal apps.
The end result is we now have the ability to deploy and support thousands of Breezies and connect them to organisations via the Admin Portal and the user’s friends and family via the Family Hub.
Seniors do not want to remember multiple IDs and passwords. A SSO Oauth 2.0 integration automatically logs them into the organisation’s systems without an ID and password needing to be entered.
For more complex integrations we have the Breezie API (Application Program Interface) this allows an organisation’s technical teams to perform operations like adding users and updating medication reminders to Breezies without any human interaction. The system uses HTTPS and REST.
We used the re-design to add significantly better security, scalability, and resilience to our backend systems including a containerised microservices architecture and HIPAA compliance.